Group Size
3 - 50
5 hours & Customizable
Course Brochure
Download here

Course Description

What to expect

Business models and consumer markets are undergoing dramatic transformation fuelled by new technology and approaches to service design. And the race is on to develop customer-first services able to compete with new players coming from outside the industry.

This three-day course is focused on working with your users and data-driven. You will develop plans to introduce and/or improve customer centricity within your organization and create prototypes for products and services.

This course includes

The course includes a toolset for the necessary work methods for creating user-centered design.

  • Deep interviews, asking the right questions
  • Surveying
  • design workshopping
  • User-centered analytics.
  • Set Key performance indicators (KPIs)
  • Follow up results

What you’ll be doing

This is an intensive three-day course with a short pre-course reading and a final assignment to be delivered within 14 days. Afterward, you can choose to participate in follow-up sessions, either in a group and/or individually.
The course group is made up of around 3 - 50 participants of various backgrounds. The delivery team consists of facilitators from Gaddr and expert collaborators from our network. These experts are experienced professionals working in the industry.


All prices depend upon the duration and size of the class. The maximum price is 10,000kr per person for a business. We offer discounts for Gaddr clients and 5% if you purchase two courses. Please contact us for a 15 min free virtual meeting and get a quote. For all school, please contact us to get a quote as the prices are custom to each course and duration.

Free virtual consultation

Book a free 15 min virtual consultation today with Gaddr. Contact us today and request a consultation, we will reply within 24 hours.

Book Now

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